Shop with confidence

We stand behind everything we sell and we do our best to make things simple. Trust us to get it right. And we are always available to answer any questions you may have.

Free Curbside Delivery

We provide free curbside delivery for all our items within the 48 contiguous states (except to a few remote areas and zip codes that require a delivery surcharge). We ship all items within 2 to 5 business days. Standard deliveries are made to your front door (if the destination is an apartment or multi-unit building, the order will be delivered to the front door of the building, but not to your apartment door). Standard delivery does not include unpacking, assembly or removal of packing materials.

Room of Choice Delivery

With room of choice delivery, we will bring your item to any room in your home or business, and may remove and dispose of all packaging for your convenience. Please contact us prior to ordering at cs@roseandmoore.com with the items you are interested in and your shipping address to obtain a shipping quote.

Returns & Exchanges

If an item is damaged or unsatisfactory we will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or an exchange. If things just don't look the way you thought they would, you must contact us within 7 days of your delivery at cs@roseandmoore.com to arrange a return. Return shipping fees are a flat rate of $199 per sofa and $99 per chair (except from a few remote areas and zip codes that require a surcharge). The carrier will pick up your items from the curbside. We encourage you to return or exchange products in a timely manner because damage or wear may result in an adjustment to your final refund. Please note that delivery surcharges or room of choice delivery fees are not refundable.

2 years Guarantee

All our furniture carries a 2 years Guarantee. Our workshop employs the finest upholsterers that pride themselves with traditional methods and designs. Combined with the best materials around, the result is a guaranteed work of excellence.

Payment options

We accept VISA, MasterCard, Discover and American Express. We do not collect a surcharge on any credit card transactions.

We are required to collect sales tax according to the specific sales tax law for your state.